Terms and conditions

1. Intro duction

1.1. These Terms and Conditions (“Terms”) govern your use of our services. By hiring our services, you agree to comply with and be bound by these Terms.

2. Services

2.1 Scope of Services

We provide locksmithing services, including but not limited to, lock installation, lock repair, key duplication, emergency lockout assistance, and security system installation.

2.2 Service Limitations

All services are subject to availability and our assessment of the required work. We reserve the right to refuse services if conditions are deemed unsafe or outside our expertise.

3. Appointments and Cancellations

3.1 Appointments

Appointments can be made via phone, email, or our website. A confirmation will be sent once the appointment is scheduled.

3.2 Cancellations

Cancellations or rescheduling of appointments must be made at least 1 hour in advance. Failure to provide sufficient notice may result in a cancellation fee.

4. Pricing and Payment

4.1 Pricing

Prices for services are provided upon request and may vary based on the complexity and urgency of the job. A detailed quote will be provided before any work begins.

4.2 Payment Terms

Payment is due upon completion of the service. We accept cash, credit/debit cards, and other payment methods as specified on our website. Late payments may incur additional charges.

5. Warranty and Liability

5.1 Warranty

We offer a 30-day warranty on our workmanship and materials used in our services. This warranty does not cover issues arising from misuse, neglect, or unauthorized modifications.

5.2 Liability

Our liability is limited to the cost of the services provided. We are not responsible for any indirect, incidental, or consequential damages arising from our services.

6. Customer Responsibilities

6.1 Customers must provide accurate information about their lock systems and ensure a safe working environment for our technicians. Failure to do so may result in service delays or additional charges.

7. Confidentiality and Privacy

7.1 Confidentiality

We respect your privacy and are committed to protecting your personal information. We will not share your information with third parties without your consent, except as required by law.

7.2 Data Protection

We comply with applicable data protection laws and have implemented measures to safeguard your information.

8. Emergency Services

8.1 Availability

Emergency locksmith services are available 24/7. However, response times may vary based on location and current demand.

8.2 Additional Charges

Emergency services may incur additional charges, which will be communicated to you before dispatching a technician.

9. Dispute Resolution

9.1 Any disputes arising from our services will be resolved through good faith negotiations. If a resolution cannot be reached, the dispute may be escalated to mediation or arbitration in accordance with applicable laws.

10. Changes to Terms

10.1 We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services signifies your acceptance of the updated Terms.

Contact Information

If you have any questions about these terms and conditions, please contact us:

• Phone: 689 777 9936
• Email: info@ytlservices.in
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